At HIMSS19, cross-industry collaboration and adoption of rising applied sciences are two well being IT tendencies that will be the main focus of Optum, a well being IT vendor whose merchandise embrace analytics, inhabitants well being and pharmacy care.
Health programs and doctor practices have a protracted historical past of information-sharing to assist inhabitants well being objectives and enhance the affected person expertise, stated Mark Morsh, vp of expertise at Optum, and that pattern will solely speed up in 2019.
Practical outcomes of rising tech
“In the past year, we have seen a concerted effort to convene stakeholders on emerging technology capabilities like blockchain and AI/advanced analytics, which can improve the effectiveness and efficiency of care,” stated Morsh.
“This yr, our presence at HIMSS exhibits how rising expertise can have sensible outcomes, taking a better take a look at personalised medication, AI and machine studying, and IoT, and the way these developments can enhance monetary efficiency and inhabitants well being, allow risk-based reimbursement applications, and modernize the navy and veterans’ well being programs,” he added.
Those may seem to be lofty objectives, however expertise has improved how stakeholders in healthcare safeguard, interpret and share a trove of healthcare knowledge. The trade typically focuses on the facility of expertise, he stated, however it’s actually about clinicians’ potential to apply it in ways in which enable them to apply on the prime of their license.
A standout 2019 well being IT pattern for Morsh is the quick tempo at which healthcare organizations are adopting rising applied sciences, corresponding to synthetic intelligence and superior analytics.
“We recently surveyed 500 healthcare executives, and three out of four indicated they’re in the process of, or are going to, implement an AI strategy,” he stated. “More than 91 percent of respondents also expressed confidence that their organization will see a full return on investment in about five years. We have not seen that kind of momentum since the wave of electronic health record adoption earlier this decade.”
The proliferation of knowledge, together with social determinants paired with extra conventional claims and medical knowledge, and the power to mine that info with new instruments, is yielding new insights about price, high quality and entry, and alternatives to enhance, he added.
“What I’m most excited about is the way this can move us closer to a denial-free future where care is personalized and where we can redeploy resources to improve the experience of patients and families,” he stated.
Let expertise do it
Morsh believes folks in common have reached some extent in time the place people are extra comfy permitting expertise to increase their day-to-day expertise and improve their resolution making.
“Although there are some generational differences, think of how quickly healthcare organizations have moved to adopt devices like tablets and smartphones,” he famous. “The reality now is that technology is central to the care delivery experience for providers and patients and the proliferation of devices, data and connectivity is changing how individuals work and receive care.”
“To be successful in a business setting, investments in advanced analytics and AI must have a defined objective and align with your overall technology strategy.”
On a associated entrance, healthcare faces a expertise scarcity, particularly when it comes to knowledge science, he stated.
“It’s difficult for health systems and physician practices that are worried about margins and changing reimbursement to compete for talent in an increasingly competitive and expensive global marketplace,” Morsh defined. “That’s one reason we are seeing a renewed emphasis on industry collaboratives and vendor partnerships to solve large-scale technology strategy and delivery needs.”
It’s additionally a cause that organizations are on the lookout for sensible functions of knowledge and analytics – to make them extra environment friendly and enhance total efficiency, he stated.
Advice for HIMSS19 attendees
Asked what he would advise HIMSS19 attendees, Morsh caught along with his huge theme: collaboration and AI.
“Collaborate for a shared vision: Healthcare is a very specialized industry and evidence-based decision making is at the core of our DNA,” he stated. “For that reason, it’s really important to build the right team of multidisciplinary professionals. Sometimes you’ll be able to find the right skill set within your organization, but more often than not, success requires bringing in individuals from the outside, who can share a fresh perspective and keep you current with market movements.”
That stated, Morsh recommends that healthcare organizations make sure that the organizations they accomplice with have sufficient grounding in healthcare to perceive their enterprise fashions and working surroundings so that they don’t find yourself with expertise investments which have little sensible worth.
“And focus on AI with ROI,” he added. “To be successful in a business setting, investments in advanced analytics and AI must have a defined objective and align with your overall technology strategy. One of the most interesting developments in healthcare is that more applied uses of artificial intelligence, like natural language processing for revenue cycle management or deep learning models that support disease prediction.”
These use-cases should be backed by a enterprise case and outlined drawback the place expertise can increase the human – affected person, supplier or administrator – expertise, he stated.