Boston Children’s Hospital teams with Medumo on patient navigation app

Boston Children’s Hospital, the first pediatric instructing affiliate of Harvard Medical School, has introduced a brand new deal with Medumo, a patient navigation platform that helps forestall pricey readmissions and improves patient engagement.

The arragnement will convey collectively the pre-visit engagement performance of Medumo’s CareTour platform with DisCo’s post-discharge know-how, providing sufferers complete help all through their care journey, pre- and post-visit, the organizations mentioned in a joint assertion Jan. 16.

Medumo’s unique license with DisCo — an software developed by Boston Children’s — is supposed to make sure continuity of look after weak pediatric sufferers as they’re being transitioned between care services, or at hospital discharge.

Medumo helps sufferers navigate by means of their care, ensuring they’re scheduled appropriately, ready for his or her appointments and given directions wanted after a surgical procedure, process or medical appointment. The app is customized to the popular means a patient needs to be contacted through e mail, textual content or voice message. Medumo makes use of predictive software program to optimize the outcomes, the organizations mentioned.

BCH and Medumo will co-deploy the preliminary know-how resolution throughout Boston Children’s gastroenterology, the Adolescent Medicine Long-Acting Reversible Contraception (LARC) program, and bariatric surgical procedure, the hospital mentioned.


Loss-to-follow-up, missed appointments, improper process preparation and/or poor discharge follow- up can all result in poor patient outcomes, costing billions a yr to U.S. hospitals.

An evaluation of experiences from MEDLINE, EMBASE, Web of Science and the Cochrane Library reveals that sufferers require many interventions post-discharge, to have the most effective probability of avoiding readmission, we reported Jan. 2.


Medumo’s CareTour know-how has exchanged over 5 million patient interactions and serves over 25 hospitals by sending exactly timed notifications and directions to sufferers to make sure they present up ready for his or her procedures, surgical procedures and appointments, the corporate mentioned.  By monitoring patient habits, can predict sufferers who’re at greater danger of not displaying up for appointments or might be poorly ready.

Through the Medumo platform, pediatric hospitals all through the world will now have the ability to entry post-discharge patient engagement and communication options developed at Boston Children’s Hospital, in line with Boston Children’s Hospital.


“We are excited to incorporate Boston Children’s technology and expertise into Medumo’s core platform and offer specialized pediatric CareTours to hospitals and clinics across the country,” mentioned Adeel Yang, CEO and co-founder of Medumo. 

Diana Manos is a Washington, D.C.-area freelance author specializing in healthcare, wellness and know-how. 

Twitter: @Diana_Manos
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Healthcare IT News is a HIMSS Media publication. 

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