Maine restaurant responds to ‘disturbing’ comments and ‘hostile’ customers angry over french fry change

Maine restaurant responds to 'disturbing' comments and 'hostile' customers angry over french fry change

Leslie and Jim Parsons, householders of Bolley’s Properly-known Franks in Waterville, made an announcement addressing the controversy.

A restaurant in Maine has responded to the merciless backlash they’re saying they’ve acquired from purchasers after altering the type of their french fries from crinkle reduce to straight reduce.

Leslie and Jim Parsons, householders of Bolley’s Properly-known Franks in Waterville, made an announcement on their restaurant’s Fb net web page asserting that they’ve acquired suggestions from “disturbing and hostile purchasers” over the change of their french-fry kind.

“So simply these days, all through the ultimate week, now we have now encountered some pretty disturbing and hostile purchasers apparently very unhappy with our straight reduce french fries,” Leslie wrote on Fb, saying that purchasers have “sworn at [them], threatened bodily harm” to her, her husband and her children.


Leslie, who took over the restaurant collectively together with her husband in 2017, talked about the enterprise was compelled to make the selection based totally on funds.

“The blades are ridiculously expensive and flimsy. It takes many blades to operate the cutter and after sinking 1000’s, certain 1000’s, I chosen to go along with one other reduce. They’re nonetheless [fresh-cut] every day. We nonetheless use among the best potato in Maine. It is nonetheless a extremely pricey french fries and our course of minus the crinkle reduce stays to be the equivalent,” Leslie wrote.

Though the change was made in late June, the backlash over the model new kind escalated over the earlier month.

Jim knowledgeable the Kennebec Journal  man threatened to battle him on the retailer after turning into indignant regarding the new french fries.

“People can be found in with a harmful perspective that the fries aren’t going to be the equivalent,” Jim Parsons talked about to the Journal. “That’s a difficult sale for us.”


Since posting the assertion ultimate week, the controversy seems to nonetheless be carrying on — though at a far more civilized diploma.

“I believed the fries had been very good. Glad to see Jim in the end these years yesterday,” Willie Thomas Grenier talked about, in help of the change.

“Nonetheless shouldn’t have modified it. You set value over your purchasers. That may ship me to a special place for optimistic. I might not swear at you or be rude. That’s merely improper nonetheless I as a purchaser would go elsewhere,” Tony Clewley wrote, criticizing the home house owners’ decision.

“I had the model new reduce fries. Like them greater anyway. That they had been good,” a straight-cut fanatic wrote.

Nathan Belcher argued, “I was a fan of the thick crinkle reduce. There’s positively a distinction. I bought right here in as quickly as and obtained the model new fries and have not been once more since. Methodology too skinny. That being talked about I’m not about to threaten anyone over french fries. I merely go totally different places for lunch now.”

Just about all agreed that there was no need for violence over a french fry’s kind.

“Sworn at? Threatened? Are you KIDDING me? When you don’t similar to the change, go elsewhere. I’ve by no means tried the model new fries however nonetheless will gladly confirm them out,” Tammy Jo LaCroix wrote.

“The model new fries are delicious, and you will’t please everyone, nonetheless there is no excuse for harrassment or threats of violence from any purchaser for any modifications you would possibly should make,” Jane Paradis Govostes talked about.


Even the Bangor Maine Police Division weighed in on the issue, imploring residents to “accept the french fries” and “be type to no less than one one different.”

“I am not going to guage the parents who’re steeped inside the customized of crinkle-cut, nonetheless I am going to say all of us should get a grip on being indignant with modifications which displease us. We’re in a position to argue the benefits, we’re in a position to whisper quietly amongst ourselves about how we most popular the ‘earlier method’ greater.

“Nonetheless we really cannot be combating or throat-punching people over our variations, or the variations between straight and crinkle-cut,” the Bangor Police shared on Fb.

Bolley’s Properly-known Franks has been in Waterville, Maine, since 1962 when the Genest family started the enterprise. The Parsons took over in 2017.

The restaurant did not reply to Fox Data’ request for comment.

Alexandra Deabler is a Life-style writer and editor for Fox Data.

Be the first to comment on "Maine restaurant responds to ‘disturbing’ comments and ‘hostile’ customers angry over french fry change"

Leave a comment

Your email address will not be published.